Privacy policy

1. What we collect

When you book, we collect your name, email address, phone number and booking details (experience, date, guest quantities and any notes you send us, such as allergies). We collect only what we need to deliver your booking and to contact you about it.

2. Why we use it

We use your data to process bookings and payments, to send confirmations and reminders, to manage your account, and — only with your consent — for marketing communications and advertising measurements. We do not sell your data.

3. Who we share it with

Only the providers that help us operate the platform: our hosting and database provider, our payment provider, our email delivery provider, and — where an experience is supplied by a partner — that partner, to the extent needed to fulfil the booking.

4. How long we keep it

Booking records are kept for [retention period to be confirmed] to meet accounting and legal obligations, then deleted or anonymised.

5. Your rights

You can ask us for a copy of your data, corrections, deletion or restriction of use, and withdraw consent for marketing at any time. Write to [contact email to be confirmed] and we will respond within [period to be confirmed].

6. Cookies and advertising

Our use of cookies and advertising trackers is described in the cookie policy. Advertising cookies are set only with your consent.